Immigration Help Centre

Do you have questions about immigrating and working in Alberta? We may be the fastest way to find these answers, along with additional useful information. Visit our Frequently Asked Questions section to find answers to common questions about:

  • studying in Alberta
  • immigrating to Alberta
  • temporary work in Alberta
  • federal immigration programs
  • the Alberta Immigrant Nominee Program (AINP)
  • using provincial, national and international labour markets

Email and phone service

Email us

Use the immigration query form to submit your immigration-related questions to the Immigrate to Alberta Information Service. We will reply as soon as possible.

Phone us

You can also call the Immigrate to Alberta Information Service and speak to a Client Service Officer directly. Telephone service is only available during these hours:

  • Monday to Friday: 9:30 a.m. to 4:30 p.m. Mountain Time
  • Toll-free: 1-877-427-6419 from anywhere in Alberta
  • Telephone: 780-427-6419 from outside Alberta

Use the time converter to convert to your time zone.

Join us

If you are living in Alberta, the AINP may be an option to stay permanently. Learn more about the recent changes to the AINP during our two upcoming webinars. We will be hosting webinars the afternoon of August 21 and the morning of August 23. Complete details are below.

Select the date you would like to attend below, click on the link and join us.

Topic: Alberta Immigrant Nominee Program Information Session
Date and Time: Tuesday, August 21, 2018 - 2:00 pm to 3:00 pm, Mountain Daylight Time

To join the event as an attendee

  1. Go to https://abgov.webex.com/abgov/onstage/g.php?MTID=e71c4b747f68ca9eddd9569d05021344a
  2. Click "Join Now".

Topic: Alberta Immigrant Nominee Program Information Session
Date and Time: Thursday, August 23, 2018 10:00 am to 11:00 am, Mountain Daylight Time

To join the event as an attendee

  1. Go to https://abgov.webex.com/abgov/onstage/g.php?MTID=e0bc8306829fadc71487a046b6f2896b0
  2. Click "Join Now".