Immigration Help Centre

Do you have questions about immigrating and working in Alberta? We may be the fastest way to find these answers, along with additional useful information. Visit our Frequently Asked Questions section to find answers to common questions about:

  • studying in Alberta
  • immigrating to Alberta
  • temporary work in Alberta
  • federal immigration programs
  • the Alberta Immigrant Nominee Program (AINP)
  • using provincial, national and international labour markets

Email and phone service

Email us

Use the immigration query form to submit your immigration-related questions to the Immigrate to Alberta Information Service. We will reply as soon as possible.

Phone us

You can also call the Immigrate to Alberta Information Service and speak to a Client Service Officer directly. Telephone service is only available during these hours:

  • Monday to Friday: 9:30 a.m. to 4:30 p.m. Mountain Time
  • Toll-free: 1-877-427-6419 from anywhere in Alberta
  • Telephone: 780-427-6419 from outside Alberta

Use the time converter to convert to your time zone.