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This page provides options for finding answers to your questions about immigrating, working in Alberta and meeting labour market needs. The Immigration Help Centre may be the fastest way to find these answers, along with additional useful information.

Immigration Help Centre

The Government of Alberta is pleased to present the Alberta Immigration Help Centre, an online self-serve tool to help prospective newcomers, temporary foreign workers and Alberta employers find quick answers to commonly asked questions about:

  • Immigrating to Alberta
  • Temporary work in Alberta
  • The Alberta Immigrant Nominee Program (AINP)
  • Federal immigration programs
  • Studying in Alberta
  • Making use of provincial, national and international labour markets

The Immigration Help tool is specifically designed to help you narrow down your search and quickly locate the information you're looking for. Where additional information is needed, links to the AINP website and the Citizenship and Immigration Canada (CIC) website are provided.

To get started using the Alberta Immigration Help tool:

FAQ page screenshot
  1. Select the general topic area about which you would like information from the first drop-down menu.
  2. Select the option from the second drop-down menu that best describes your current situation.
  3. Depending on your selections, you may be presented with two more drop-down menus that will allow you to be more specific about the information you want to find.
  4. You can also look for information by typing a search term into the Keyword Search field on the right-hand side of the page.

If you are having difficulty finding the information you are looking for, you can use the provided email form to instantly submit your question to the Immigration Help Centre. You will also be provided with a phone number where you can contact the Immigrate to Alberta Information Service.

Immigration Help button

To revise or update your AINP application

Status of Immigrant Nominee Program (AINP) applications

Economic Immigration Specialists cannot provide information on the status of AINP applications or provide updates on your application. See the AINP processing times to find out approximately how long it will take to process your application.

You may submit additional documents or changes to your application by mail or fax as indicated below. Make sure to quote your file number, your full name, the name of your Alberta employer or your Alberta relative (if applicable). Visit the AINP Application forms page for applicable forms.

Alberta Immigrant Nominee Program
Suite 940, Telus Plaza North Tower
10025 Jasper Avenue
Edmonton, Alberta T5J 1S6
Fax Number: 780-427-6560

If you need more specific information about the various Government of Alberta services available to help you immigrate to Alberta, there are various Government of Alberta departments that can help you, depending upon what information you need.

Email and Phone Service

Please use the immigration email form to submit your immigration-related questions to the Immigrate to Alberta Information Service. You will receive a response within three business days.

You can also call the Immigrate to Alberta Information Service directly. Phone service is only available during the specified hours:

  • Monday to Friday: 10:00 to 16:30 Mountain Time
  • Click the time converter to convert to your time zone
  • Toll-free within Alberta: 1-877-427-6419
  • Outside Alberta: 780-427-6419

Let us know what you think

Feedback on Alberta's official immigration site